Privacy, in plain language

Pet Workspace Privacy Policy

Effective September 1, 2026

Pet Workspace is a customizable dog-care scheduling app. We use account and business data only to provide, secure, synchronize, support, and improve the app. We do not sell personal data or use it for cross-app tracking.

Data the app handles

Account information includes your name, email address, a generated account identifier, secure password hash, sessions, and recovery records. Business content may include client and pet names, contact details, addresses, booking and payment-status notes, care instructions, messages, and photos you choose to add.

How data is used

Data is used for authentication, password recovery, cloud synchronization, backups, booking workflows, reminders, calendar exports, support, fraud prevention, service reliability, and improving the public website. Calendar events and notification reminders are created on your device only after you request them.

Website analytics

On the public Pet Workspace website, first-party analytics record the page viewed, video start, halfway and completion events, app-opening clicks, pricing and support clicks, and the general visit source such as Google, Instagram, another website, or direct. We use a random session identifier that lasts only for the browser tab. We do not store raw IP addresses, names, email addresses, dog or client information, advertising identifiers, or cross-site browsing history in website analytics. Global Privacy Control is honored. Raw website events are deleted after 180 days.

Service providers

Cloudflare hosts the web application, first-party website analytics, database, and private media storage. The configured transactional-email provider delivers verification and recovery messages. Apple processes App Store purchases and provides verified subscription status; Pet Workspace does not receive your full payment-card number.

Retention and deletion

Account and cloud content are retained while your account is active. You can permanently delete the account and its cloud data from More → Account & Cloud Sync → Delete account. Deleting a Pet Workspace account does not cancel an Apple subscription; subscriptions are managed through Apple. Operational records may be retained when legally required or necessary to prevent abuse.

Export and portability

You can create a complete JSON backup from the Back up now shortcut at the top of More, or from Backup & storage → One-tap backup. On iPhone and iPad, Native tools → Save backup to Files opens the same complete export. The export includes clients, pets, bookings, visit types, checklists, business records, reference screenshots, and embedded pet photos. If a synchronized photo cannot be included, the export stops rather than presenting a partial backup as complete. Files you save are under your control and are not sent back to Pet Workspace.

Security

Passwords are salted and stretched before storage. Sessions use Secure, HttpOnly, SameSite cookies. Verification and recovery links are single-use and expire. No system can guarantee absolute security, so keep exported backups and your device protected.

Children

Pet Workspace is a business tool and is not directed to children under 13.

Questions

Email petworkspaceapp@gmail.com. Policy updates will appear at this URL with a revised effective date.